Terms of Service

1. Agreement to Terms

By accessing or using landlordbuddy.io (the "Service"), operated by EASC Products, LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

landlordbuddy.io is a property management platform that helps landlords track properties, tenants, rent payments, expenses, repairs, and contractors. The Service is provided as a software-as-a-service (SaaS) tool.

3. Beta Service

The Service is currently in beta. By using the Service during this period, you acknowledge and agree that:

• Features may change, be added, or be removed without prior notice
• The Service may contain bugs or errors that could affect functionality
• We recommend maintaining independent records of your data as a backup
• Beta users may receive promotional or discounted pricing that is subject to change upon general release

4. Accounts

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to use the Service

5. Subscription Plans & Pricing

The Service offers the following plans:

• Free: Up to 1 property, basic features
• Pro ($14/month): Unlimited properties, full features, export capabilities
• Annual ($120/year): Same as Pro, billed annually at a discount

We reserve the right to change pricing with 30 days' notice. Promotional codes may be offered at our discretion and may be revoked at any time.

Cancellation & Refund Policy

• Subscriptions can be cancelled at any time through your Settings page
• No refunds are provided for partial billing periods
• If cancelled, you retain access to paid features until the end of your current billing period
• After cancellation, your account reverts to the Free tier with continued access to basic features

6. Your Data

You retain ownership of all data you enter into the Service. You grant us a limited license to store, process, and display your data solely to provide the Service. We will not use your data for any other purpose.

You are responsible for the accuracy and legality of the data you enter. You represent that you have the right to store any tenant or contractor information you enter, in compliance with applicable privacy laws.

Data Controller & Processor Terms

• You are the data controller for any third-party personal data (tenant, contractor information) you enter into the Service
• You represent that you have a lawful basis to collect, store, and process this data
• You are responsible for complying with all applicable privacy and data protection laws in your jurisdiction
• We act as a data processor and process third-party data only as necessary to provide the Service

7. Privacy Rights for California and European Users

This section supplements the data terms above. It is intended to describe privacy rights that may apply to certain users and should be reviewed by qualified legal counsel before public launch. To exercise any privacy right, contact us at CustomerSupport@eascproducts.com. We may need to verify your identity and account ownership before completing a request.

California residents: CCPA/CPRA notice

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), may give you the rights below, subject to the law's scope, exceptions, and verification requirements:

• Right to know/access: request the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it.
• Right to delete: request deletion of personal information we collected from you, subject to exceptions such as security, legal, accounting, tax, fraud-prevention, and service-delivery needs.
• Right to correct: request correction of inaccurate personal information we maintain about you.
• Right to opt out of sale or sharing: direct us not to sell your personal information or share it for cross-context behavioral advertising. We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising unless we clearly disclose that practice and provide the required opt-out mechanism.
• Right to limit sensitive personal information: direct us to limit use and disclosure of sensitive personal information to purposes permitted by the CCPA/CPRA, if we collect sensitive personal information and use it beyond those permitted purposes.
• Right to non-discrimination: we will not discriminate against you for exercising CCPA/CPRA rights.

You may submit requests by emailing CustomerSupport@eascproducts.com or through any in-app privacy request workflow we make available. You may also use an authorized agent, but we may require proof of authorization and may ask you to verify your identity directly. If we ever engage in sale or sharing as defined by California law, we will provide a clear "Do Not Sell or Share My Personal Information" method and honor applicable browser-based opt-out preference signals such as Global Privacy Control where required.

European, EEA, UK, and Swiss users: GDPR/UK GDPR notice

If you are located in the European Economic Area, United Kingdom, or Switzerland, privacy laws such as the GDPR or UK GDPR may apply. For account information and Service usage data we collect directly from you, EASC Products, LLC generally acts as the data controller. For tenant, contractor, property, and similar third-party personal data that you enter into the Service, you are generally the controller and we act as your processor/service provider under your instructions.

Depending on the processing activity, our lawful bases may include performance of a contract, legitimate interests in operating and securing the Service, compliance with legal obligations, and consent where required. Where processing is based on consent, you may withdraw consent at any time without affecting processing that occurred before withdrawal.

• Access: request confirmation and a copy of personal data we process about you.
• Rectification: ask us to correct inaccurate or incomplete personal data.
• Erasure: ask us to delete personal data where the law requires deletion.
• Restriction: ask us to restrict processing in certain circumstances.
• Portability: request personal data you provided in a structured, commonly used, machine-readable format where applicable.
• Objection: object to processing based on legitimate interests or direct marketing where applicable.
• Automated decisions: request human review of decisions based solely on automated processing that produce legal or similarly significant effects, if we ever use that type of processing.

We aim to respond to GDPR/UK GDPR requests within one month, unless an extension is permitted for complex or numerous requests. Because we are based in the United States, personal data may be processed in the United States and other countries that may not provide the same level of protection as your home jurisdiction. Where required, we rely on lawful transfer mechanisms such as adequacy decisions, Standard Contractual Clauses, or other appropriate safeguards. We retain personal data only as long as reasonably necessary to provide the Service, meet legal obligations, resolve disputes, enforce agreements, and maintain security and backups. You may also have the right to lodge a complaint with your local data protection supervisory authority.

8. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to other users' data
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to store or transmit malicious code
• Interfere with or disrupt the Service or its infrastructure
• Resell or redistribute the Service without our written consent

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

The Service is a management tool and does not constitute legal, financial, or tax advice. You should consult qualified professionals for legal, financial, or tax matters related to your properties.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EASC PRODUCTS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless EASC Products, LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms, with or without notice. You may cancel your account at any time through the Settings page. Upon termination, your right to use the Service ceases immediately.

You may request export of your data before account closure. We will retain your data for 30 days after termination before permanent deletion.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

EASC Products, LLC
Email: CustomerSupport@eascproducts.com